Redefine Logic
Redefine Logic Media
Contact

Tell us what you are
trying to solve.

Three ways to reach us, depending on how urgent the situation is. If something is happening right now, use the emergency line below rather than the form.

Something is happening now

Emergency line

Systems locked, money moving, an account compromised, or a supplier telling you something arrived from your domain.

Call rather than email. In an active incident the first hour determines most of the outcome, and we can reach our incident bench directly.

647‑784‑2177
If funds have already left an account, telephone your bank first and use the word “fraud”. Call us second.
General enquiry

Email us directly

Questions about a service, a quote, a page on this site, or something you read and want to check against your own setup.

Reaches a person rather than a shared inbox. We reply within one business day.

mike@redefinemedia.ca
Or use the form below if you would rather give us the details up front.
Ready to talk

Book a discovery call

Thirty minutes to understand what you are working with: your team, systems, data, exposure and priorities.

No obligation, and no scope is agreed on a first call. You leave with a view of what matters first, whether or not you engage us.

Send us the details

The more context you give us, the more useful the first reply will be. Nothing here commits you to anything.

We use what you send here to reply to you, and for nothing else. No list, no newsletter, no third party. We record the submission and your IP address so we can spot abuse of the form.

What happens next

A person reads it, usually the same day. You get a reply within one business day with either a straight answer or two or three questions, depending on what you have asked.

What will not happen

No automated sequence, no newsletter signup, and no call from someone who has not read what you wrote. If we are not the right fit, we will say so and point you somewhere better.

Where we work

Based in the Greater Toronto Area, serving organizations across Canada and the United States. Most work runs remotely, with on-site attendance where a situation genuinely requires it.

Already a client?

Use your usual contact or the emergency line above. Do not wait on this form if something is active.